Privacy Policy

1. Information We Collect

TrueTeam collects information necessary to provide our rostering, communication, and expense management services. This may include:

• Personal identifiers (name, email address, phone number).
• Professional information (job title, shifts, availability).
• User-generated content (chat messages, uploaded attachments, expense receipts).
• Usage data to improve our application.

2. How We Use Your Information

We use the collected information to:

• Facilitate team scheduling and communication.
• Process and track business expenses.
• Provide customer support and respond to inquiries.
• Analyze app usage to improve performance and features.

3. Data Security and Sharing

All data is encrypted in transit and at rest. We do not sell your personal information to third parties. We may share information with trusted service providers only to the extent necessary to operate the TrueTeam platform (e.g., cloud hosting, database services). Data is strictly isolated per organization.

4. Your Data Rights

You have the right to access, correct, or request deletion of your personal data. Because TrueTeam is a workplace management tool, certain data deletion requests may need to be coordinated with your employer to comply with record-keeping requirements.

5. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at support@trueteam.com.au.